General good standards:


1 The buyer shall ensure that the returned goods and related accessories (attached) (such as tag labels, instructions, three-pack cards, etc.) are complete, and maintain the original quality and function, without damage, contamination, scratching, and activation ( In the case of authorization, etc., there are no signs of use of the appearance of the original, and unreasonable use of personal data;

2 The outer packaging of the commodity is an inseparable component of the commodity, and should be complete when returned, without serious damage or contamination;

3 Loss or damage to the gift, loss of the ticket does not affect the return of the goods. If the gift is damaged or lost, it will be treated as a discount. If the ticket is lost, the buyer will bear the corresponding tax.

“Outer packaging” means: the original packaging of the manufacturer (minimum sales unit), and does not contain the secondary packaging of the logistics.


The following conditions (including but not limited to), are not covered by the three-pack free warranty, and the paid warranty service is implemented:


1. Any force majeure caused by natural disasters such as earthquakes, floods, mudslides, volcanoes, typhoons or sandstorms, burglary, user negligence, improper use, misuse, vandalism, liquid, corrosion, animal bites Or products or components (such as casings, displays, interfaces, component lines, etc.) caused by pest bites, chipping, rust damage, etc.;

2. Any failure of the product that is inconsistent with the pick-up, malicious alteration, missing label serial number or serial number registration;

3. Normal wear and tear (such as: natural consumption of products and their components during use, wear and aging), any failure of consumable parts or external accessories;

4. Any failure or damage to the product caused by routine maintenance and cleaning of the product;

5. Failure or damage to the product caused by the upgrade, modification or repair of the product without our authorization will invalidate the service;

6. Failure or damage caused by accidental factors such as water ingress or improper use of the product, including computer viruses, operational errors, maintenance or storage, such as improper handling; improper insertion and removal of external equipment; use or connection of non-approved or non-products Software, components, external equipment or consumables permitted by technical specifications; input of improperly unstable voltage; drop or improper external force extrusion; exposure to inappropriate temperatures, solvents, acids, alkalis, flooding or humid environments; excessive altitude;

7. Operating system software installation and debugging services, software failures, hardware upgrades, etc.;

8. Any malfunction or damage caused by the product during transportation;

9. The User or any User's agent has access to any of the benefits under this clause by using fraudulent means or policies, or the product is damaged due to the user's intention or connivance, and we have the right to refuse any claim;

10. Resellers, agents and other channels purchase services and additional configurations and gifts promised by Sochi products, which are responsible for their services;

11. Other failures or damages caused by quality problems of the product itself;

12. Products and parts that exceed the free warranty period.


Users must back up your important data before repairing. Soncci Technology is only responsible for product testing and maintenance, and does not provide any data recovery and backup services. In the process of repair and inspection, if the contents of the product hard disk are generated, Sochi Technology is not responsible for any changes, changes, deletions or modifications in any form. For the user's personal procedures and data, Soncci Technology and authorized repairs have no right to retain and cannot be restored.


Soncci Technology reserves the right of final interpretation of the above terms and reserves the right to modify the above Terms of Service without notice;

Special conditions are not listed as general regulations;

The above terms may not be a description of all general service conditions and are therefore not subject to general maintenance conditions;

For other unfinished matters, please feel free to contact Soncci Technology Customer Service. (Regulations updated to January 2018)